Tickets can be refunded no later than 14 days after the purchase date, unless the event is sold out. The refund covers the ticket price minus the handling fee. If the ticket is purchased less than 14 days before the event, the ticket cannot be refunded. If an event is canceled, the ticket price will be refunded.
Gift cards are valid for 3 years from the purchase date and can be used on nlh.fo and in Norðurlandahúsið's gift shop. Gift cards cannot be exchanged for cash.